Delivery, Returns, Payment & Repeat Purchase

biolife nutrition

Delivery

Delivery costs are excluded from the product prices and will be added to your final total. Delivery of orders that are less than R500, will cost R85.00 irrespective of how big the order is.Free delivery is available for orders totaling R500 or more after any discounts are applied.Same-day dispatch is available for orders placed before 13:00 p.m. Monday through Friday. Orders placed after 13:00 p.m. Monday through Friday will be dispatched on the next business day. Orders placed on weekends or public holidays will be dispatched on the next business day.Once the order has been dispatched, a notification with a waybill number will be emailed to the provided email address. Delivery times are calculated at checkout and should arrive at the provided address within 2-3 working days, depending on the shipping address.We use JKJ Express to provide the fastest, most economical service.Currently, we only ship to addresses within the borders of South Africa. For international orders please email info@biolife.co.za

biolife nutrition

Returns

Want to return an unopened product? If upon receiving your order, you are not pleased with your purchase, kindly email info@biolife.co.za within 14 days, explaining the reason for return and we will gladly refund or replace the product provided the item is in its original packaging.

biolife nutrition

Payment

Shopping online at Biolife Nutrition is safe and secure. Because our top priority is to keep our customers’ information safe, we use market-leading SSL certificate to encrypt payment information – no human will see your details.Payment can be made via either PayFast , EFT or Bank deposit.Payfast payments are instant, and orders will be dispatched immediately.The EFT Payment method is a little slower because we’ll need to wait for your payment to reflect in our bank account before we can process your order. Orders will only be packed and dispatched once payment reflects in our bank account.Once you’ve placed your order, you’ll need to make an EFT or direct deposit into our account within five working days. Use your Order Number as the reference.

biolife nutrition

Repeat purchases

We've made reordering your favourite products a breeze, through a single click! Simply click on the "quick reorder" tab on the top right corner of any Biolife Nutrition page. The products from your previous order will automatically be added to your cart, saving you time.

Refer our products to a friend.


To help your friend or family member take action on their health, simply click on a product, select view product and scroll down to the “refer this product” tab. Enter your friends details and you will be rewarded with a 10% discount once they have successfully completed a purchase.